It’s hard enough for consumers to get all their computers, networks, applications, cameras and phones to work together. Finding the right expert and getting help should be easy.
Fully branded customer portal where consumers can initiate service requests, view expert profiles, view their history, and learn about other services.
View expert profiles with un-edited ratings and reviews so you can choose the expert based on how well they have helped other customers in the past.
Live chat, offline messaging and phone lets consumers choose their preferred communication method for each service request.
Transparent pricing and choice to accept quote after an initial contact with the chosen expert.